Forms and Policies
Client Intake Form
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Cancellation, Rescheduling, and Late Arrival Policy
Your appointment is reserved especially for you. The scheduled time reflects when you are expected to be on the table and ready to begin. In order to provide the best possible care for each client and to maintain the smooth operation of my business, the following policies are strictly enforced.
Cancellations & Rescheduling
Less than 24 Hours’ Notice: Cancellations or rescheduling made with less than 24 hours’ notice may result in up to 100% of the service cost being charged, depending on the situation and frequency of cancellations.
Late Arrivals
Please arrive on time. If you arrive 15 minutes or more late, you will be considered a no-show and charged 100% of the scheduled service.
If you arrive late but within 15 minutes of your appointment time, your session may be shortened to avoid impacting the next client, but you will still be charged the full session fee
No-Shows
Failure to show up without notice will result in a 100% charge of the scheduled service.
After two (2) no-call/no-show appointments, you will no longer be accepted as a client of Revive and Restore Therapeutic Massage.
Future appointments after a no-show may require prepayment in full to secure the booking.
This policy exists to protect the time and income of a small, self-run business. Missed or last-minute cancellations can significantly impact my ability to serve clients and sustain my practice. Thank you for your understanding and respect for these guidelines and thank you for choosing me as your massage therapist.